Communication tips

How to reject cold calls without damaging your company's reputation.

How your response to cold calls can affect your company's brand. Here are 4 steps you can follow.

Seven Communication Habits of Authentic Leaders

As a leader, your vision alone is not enough to get your team to walk the journey with you. Build trust through powerful communication style

Boss, your company email habits are driving your customer away. Here's why.

I invite you to review your email communication styles and habits. It's affecting your brand and probably annoying your clients.

3 phrases you need to remove from your conversations

A lot of our habitual conversational phrases may be doing us harm. They could rub others the wrong way. Here are 3 phrases of that sort.

How to reject a business proposal in a respectful and authentic way

Let’s face it, the real underlying reason why most executives choose to give a Silent No is that they don’t know how to express their no in

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