Dean ShamsJun 20, 20182 minHow to reject cold calls without damaging your company's reputation.How your response to cold calls can affect your company's brand. Here are 4 steps you can follow.
Dean ShamsJun 12, 20184 minSeven Communication Habits of Authentic LeadersAs a leader, your vision alone is not enough to get your team to walk the journey with you. Build trust through powerful communication style
Dean ShamsDec 7, 20164 minBoss, your company email habits are driving your customer away. Here's why.I invite you to review your email communication styles and habits. It's affecting your brand and probably annoying your clients.
Dean ShamsSep 22, 20163 min3 phrases you need to remove from your conversationsA lot of our habitual conversational phrases may be doing us harm. They could rub others the wrong way. Here are 3 phrases of that sort.