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Leadership

Jul 11, 2018
9 min

Asian Executive Presence Interview: Edric Ho

Edric Ho shares his perspective on leadership and how to develop executive presence even before you are granted formal authority.

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How to reject cold calls without damaging your company's reputation.

Dean Shams

Jun 20, 2018
2 min

How to reject cold calls without damaging your company's reputation.

How your response to cold calls can affect your company's brand. Here are 4 steps you can follow.

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Seven Communication Habits of Authentic Leaders

Dean Shams

Jun 12, 2018
4 min

Seven Communication Habits of Authentic Leaders

As a leader, your vision alone is not enough to get your team to walk the journey with you. Build trust through powerful communication style

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Asian Executive Presence Interview: Rahul Shah

Dean Shams

May 28, 2018
5 min

Asian Executive Presence Interview: Rahul Shah

Interview with Rahul Shah, is a speaker and founder of Path Layers Business Services on building an Asian executive presence.

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Build your executive presence by building your empathy

Dean Shams

Jan 24, 2018
3 min

Build your executive presence by building your empathy

Displaying empathy at work is not a weakness. It has a direct and significant impact on your perceived leadership qualities. Here's how...

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Boss, your company email habits are driving your customer away. Here's why.

Dean Shams

Dec 7, 2016
4 min

Boss, your company email habits are driving your customer away. Here's why.

I invite you to review your email communication styles and habits. It's affecting your brand and probably annoying your clients.

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A tale of two apologies – why one was accepted and the other ridiculed.

Dean Shams

Oct 28, 2016
3 min

A tale of two apologies – why one was accepted and the other ridiculed.

Your apology can build your brand or destroy it. Here are some lessons we can learn from 2 media companies.

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Your Silent No is Hurting Your Reputation. And you don't even know it.

Dean Shams

Jun 16, 2016
3 min

Your Silent No is Hurting Your Reputation. And you don't even know it.

A Silent No is particularly rude when you sought out vendors and asked them to submit a proposal. It would be like inviting someone to your

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How to reject a business proposal in a respectful and authentic way

Dean Shams

Jun 15, 2016
3 min

How to reject a business proposal in a respectful and authentic way

Let’s face it, the real underlying reason why most executives choose to give a Silent No is that they don’t know how to express their no in

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